Privacy Policy

Privacy Policy

 

We Care About Your Privacy

Welcome to Easiherb. We respect your right to privacy and take great care to safeguard the data you provide us. This policy describes Easiherb's continuing responsibility to you about the way we handle your Personal Information. We are dedicated to providing you with high-quality services.

 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

 

How We Collect Personal Information

We guarantee to handle the collection and storage of your personal data ethically, legally, and without becoming overbearing. We are going to collect your personal information directly from you when it is practically practicable to do so.

 

We may use some of the techniques listed below to get the personal information you voluntarily provide to us:

 

- When you use our website, www.easiherb.com, to place an order or ask queries concerning products or services

- When you get in touch with us by phone or email

- From written or electronic correspondence, such as when you send us an email or fill out our online form; 

- From consumer feedback and market research surveys; 

- When operating any of our services

- As far necessary to oversee our company

 

Our Partner Doctors or Partner Practitioners may also collect and hold your personal information (including your health information).

 

What is Customer Information and Why Is It Collecting?

Information or a conviction that distinctively describes a person is considered as personal information. We may gather names, addresses, phone numbers, and email addresses, among other types of personal information.

 

Numerous methods are used to collect this Personal Information, such as interviews, correspondence, phone calls, faxes, emails, our website, www.easiherb.com, information from your website, other publicly accessible sources, cookies, billing and shipping details, your device ID, IP address, traffic statistics, statistics on page views, standard web log-in information, information about the services and products you inquire about, and, if relevant, employment information and third parties. The policies of authorized third parties or internet links are not guaranteed by us.

 

Our main purpose in capturing your Personal Information are marketing, informing our clients, and offering you our services. If you would reasonably expect such use or disclosure, we may also use your personal information for secondary purposes that are closely related to the original objective. By writing to us, you can remove yourself from our mailing and marketing lists at any time.

 

When we obtain Personal Information, we shall, whenever appropriate and practicable, notify you of our purpose for gathering the data as well as our intended use.

 

Sensitive Information

According to the Privacy Act, information or opinions regarding a person's racial or ethnic origin, political beliefs, membership in a political association, religious or philosophical convictions, membership in a trade union or other professional body, criminal history, or health information are all considered sensitive information.

 

We shall only use sensitive information in the following ways:

-For the original purpose for which it was obtained;

-For a connected secondary purpose;

-With your permission; or as necessary or permitted by law.

 

Third Parties

Your Personal Information will only be gathered from you when it is reasonable and practical to do so. Nonetheless, there are situations in which third parties might give us with information. If such is the case, we shall make a good faith effort to notify you of the information that the third party has given us.

 

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

- Third parties where you consent to the use or disclosure

- Where required or authorized by law

 

Security of Personal Information

We maintain your personal data in a way that keeps it safe from loss, abuse, and unauthorized access, alteration, or disclosure.

Once your private data is no longer required for the reason it was collected, we shall take appropriate measures to either permanently eliminate or destroy it. The majority of the Personal Information, however, is or will be maintained in customer files, which we shall retain for a minimum of seven years.

 

Access to Your Personal Information

Subject to a few restrictions, you can see the Personal Information we have about you and update or change it. Please get in touch with us in writing if you would want access to your personal information.

 

Easiherb may charge an administrative fee for delivering a copy of your Personal Information, but it won't charge you anything for your access request.

 

We can ask for identification from you before providing the necessary information in order to secure your Personal Information.

 

Maintaining the Quality of Your Personal Information

We value currentness and accuracy of your Personal Information. To ensure that your Personal Information is correct, comprehensive, and current, we shall take reasonable measures. We want to make sure we can continue to offer you high-quality services, so please let us know as soon as you discover any inaccuracies or outdated information in our records. We will adjust our records accordingly.

 

Privacy Collection Notice

Who is Collecting Your Personal Information?

Your personal information is being collected by Easiherb.

 

Collection of Your Personal Information

You may provide us your identity in person, over the phone, or in email.

We additionally gather private data via our website.

We might get your personal data from other people who are involved in your care.

We may obtain this information from GPs, other treating health service providers, or other individuals, such as your caretaker, spouse, family member, or guardian.

 

Why Does Easiherb Collect Your Personal Information?

With this information, we can make sure you're a good candidate for a consultation with one of our practitioners on herbal remedies, create a treatment plan, and figure out what kind of support you need to get the best care possible.

 

Only when it is deemed reasonably essential for one or more of our operations or activities will Easiherb gather sensitive information.

 

What Information Does Easiherb Collect?

 

Names, contact information, age, gender, and referral information are all collected in order for you to receive health services from Easiherb. Additionally, patient case notes are kept on file, which provide a brief overview of your visits with our medical staff, the results of our clinical evaluation, and medication recommendations.

 

It can be necessary for us to gather sensitive data under specific conditions. Information about a person's criminal history, health, or genetic makeup are all considered sensitive.

 

Who Will Easiherb Disclose Your Personal Information To?

If required by law, we may divulge your personal information for any of the reasons it was gathered. This may include outside parties like: 

- The pharmacy at Easiherb and its delivery partners to help with the supply and distribution of goods in compliance with your prescription(s)

- Outside vendors with whom we have agreements to help with managing and administering our business and offering services

- Providers, such as general practitioners and other healthcare providers or organizations who help us arrange the best support for you; - Government and law enforcement authorities as mandated by law

 

Easiherb may disclose your personal information outside of Easiherb if authorized under the Privacy Act including if we are required or authorized by or under law. For example, if we are required to respond to a subpoena or court order.

 

Access to and Correction of Your Personal Information

You can tell us at any time if you want to make any changes to or update your personal information. You can do this by emailing us at any time at privacy@easiherb.com.

 

Privacy Complaint

Our privacy policy explains how you can file a complaint about a potential infringement of the Australian Privacy Principles and how Easiherb will handle privacy complaints.

 

Overseas Disclosure of Your Personal Information

For services like data storage, communication networks, and software and system development, we might use service providers. It is possible for your personal data to be accessed, moved to, and/or stored outside of Australia. It's possible that their data privacy regulations are less stringent than Australia's. Under all circumstances, we shall protect the personal information as described in this notice of collection.

 

Policy Updates

This policy may change from time to time and is available on our website.

 

Privacy Policy Complaints and Inquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

easiherb@gmail.com

Changes

We retain the right, at any time and without prior notification to you, to modify the terms of this privacy policy. We invite you to visit our website from time to time to ensure that you are aware of the most recent version of our privacy policy, which is available there. This document was last updated on [Date].